Guidance for Lift Owners
A simple guide for building owners and managers
1. Keep Access To The Lift Clear & Safe
2. Make Sure the Lift Has Power
3. Keep the Lift's Emergency Phone Working
4. Let Us Know When Something Changes
5. Approve Lift Repairs When Needed
6. Fire-Safety Lifts: Your Extra Duties!
7. Keep Your Lift Records
8. Support Lift Safety Testing
9. Why All Of This Should Matter To You
1
If access is unsafe, engineers cannot legally work on the lift.
Keep Lift Access Clear & Safe
For our engineers to do their job, they need to reach:
• The motor room or control cabinet
• The lift pit (if applicable)
• The top of the lift car (if applicable)
• All landing entrances
Please keep these areas clean, dry and free of storage.
If the lift can’t be safely isolated or powered, maintenance cannot take place.
2
Make Sure the Lift Has Power
Your lift needs:
• A stable electrical supply
• A working isolator
• No water leaks or electrical hazards
3
If the line fails, the lift fails its safety test and must not carry passengers until fixed.
Keep the Lifts Emergency Phone Working
All lifts must have a working two-way communication system.
You are responsible for:
• Phone lines (analogue, digital or GSM)
• SIM cards and top-ups (unless provided by your maintenance contractor)
• Keeping the line active and paid for
4
A quick heads-up prevents bigger failures later.
Let Us Know When Something Changes On Your Lift
Please report:
• Odd noises
• Intermittent faults
• Flooding, heat, or water ingress
• Building works near the lift
• Changes to fire systems or power systems
5
What’s included depends on your contract level.
Approve Lift Repairs When Needed
Maintenance keeps the lift clean, lubricated and adjusted.
But if we find anything worn, damaged, unsafe or obsolete, you will need to approve repair or replacement work.
6
Learn more @ikoniclifts.co.uk
Fire-Safety Lifts: Your Extra Duties
If you have a firefighters' lift, fire-fighting lift, evacuation lift or a lift that recalls on a fire alarm, there are extra checks you must do.
Weekly (simple checks) to be carried out by the building's responsible person:
• Does the lift recall when you turn the fire switch?
• Do landing calls cancel?
• Does the lift park where it should?
Monthly (required by law for high-rise residential buildings):
• Full operation check of fire or evacuation mode
• Record the results
• Report faults to the Fire & Rescue Service if not resolved in 24 hours
7
Good records help you stay compliant and make LOLER inspections smoother.
Keep Your Lift Records
Please keep:
• Maintenance reports
• LOLER certificates
• Fire-related test logs
• Supplementary test reports
• Site induction/access rules
8
We will guide you through what’s needed
Support Lift Safety Testing
Some checks can only be done during a LOLER inspection or when the Competent Person requests them.
These may include:
• Fire recall testing
• Operation on secondary power
• Annual firefighters/evacuation lift performance tests
We will guide you through what’s needed — you just need to allow access and approve any required works.
9
In short: you get a safer, more reliable lift with far fewer headaches.
Why All This Matters
Following these responsibilities ensures:
• Your lift meets legal requirements
• Passengers stay safe
• Breakdowns are reduced
• You remain compliant with insurance and statutory testing
• Your building remains usable during emergencies